For anyone that has this issue, I did a little digging and was able to resolve this. I have tested to ensure that the touchscreen is working properly, as it works in Dell Diagnostics and other OSes such as Linux I have Linux on another partition. The touchscreen is no longer responsive and no longer appears in device manager. I put Windows 10 on it the second I got it and it has been working great up until a few days ago. I've had my Alienware 17 R2 for a few months.
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